How we use your personal information

The purpose for which personal information is processed may include any or all of the following:

• deliver services and meet legal responsibilities
• verify identity where this is required
• communication by post, email or telephone
• understand needs and how they may be met
• maintain records
• process financial transactions
• prevent and detect crime, fraud or corruption
• may also need to use data to defend or take legal actions related to the above

Identity and contact details of the controller and where applicable, the controller’s representative and the data protection officer

Where an insolvency practitioner of DSI Business Recovery is not appointed as office holder, the data controller is either the company/individual on whose instructions DSI Business Recovery is acting.

Where an insolvency practitioner of DSI Business Recovery is appointed as office holder and the data processing is carried out as part of their statutory duties, the office holder(s) is/are the data controllers.   The insolvency practitioner(s) can be contacted at: Ashfield House, Illingworth St, Ossett, WF5 8AL, tel. no.01924 790880, email: info@dsinsol.com

Lawful basis for the processing

Most processing is carried out to comply with our legal obligations under statute and other regulatory obligations related to the insolvency process.

We also believe our processing is for the legitimate interests of all stakeholders in the insolvency process, as they are entitled to be kept informed and may wish to engagement in the insolvency process.

Where DSI Business Recovery has engaged with a client to perform a service, we will be required to process data to provide the service in accordance with the contractual terms.

What personal information we hold

The categories are:

• contact details
• financial information
• location

In rare cases, we may hold some special category data, e.g. trade union membership or information about individuals’ health, which will be necessary to administer the insolvency process in line with our legal obligations.

Who we share our data with

Personal data held by us may be transferred to:

• Third party organisations that provide applications/functionality, data processing or IT services to us
  We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud based software as a service providers, identity management, website hosting and management, data analysis, data back-up, security and storage services.  The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them.
• Third party organisations that otherwise assist us in providing goods, services or information
• Auditors and other professional advisers
• Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable law or regulationOccasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights.We will only fulfil requests for personal data where we are permitted to do so in accordance
  with applicable law or regulation.